Frequently Asked Questions

We handle both indoor and outdoor needs. Our residential cleaning services include deep cleaning, weekly or biweekly maintenance, and move-in/move-out cleaning. For commercial properties, we provide office janitorial services on flexible schedules. Outside, we offer lawn mowing, edging, trimming, fertilization, and weed control treatments designed for Florida's climate.

Yes, we provide emergency cleaning services for situations like flood cleanup, post-party cleaning, or urgent move-out requirements. Call us at (407) 912-7928 and we'll work to accommodate your timeline. Same-day service may be available depending on our schedule.

In Florida's growing season, most lawns need mowing every 1-2 weeks. We recommend weekly service during peak growth (spring and summer) and bi-weekly during slower months. Fertilization typically happens 3-4 times per year, with weed control treatments as needed based on your lawn's condition.

We serve Orlando and surrounding areas within a 20-mile radius. This includes Winter Park, Altamonte Springs, Oviedo, Lake Mary, Casselberry, and nearby communities. Contact us to confirm service availability in your specific location.

Absolutely. With 34 years of experience, we've built expertise in both areas. Many customers appreciate having one trusted provider for their entire property. It simplifies scheduling, billing, and communication while ensuring consistent quality both indoors and out.

Residential cleaning costs depend on home size, frequency, and specific needs. One-time deep cleans typically range from $150-$400. Regular weekly or biweekly service offers better per-visit pricing. We provide free estimates after seeing your space to give accurate pricing tailored to your requirements.

Yes, all estimates are completely free with no obligation. We visit your property, assess the scope of work, and provide a detailed written estimate. This allows us to give you accurate pricing and you to make an informed decision without any pressure or hidden fees.

We accept cash, checks, and all major credit cards. For recurring services, we can set up automatic billing for your convenience. Payment is typically due upon completion of services unless other arrangements have been made in advance.

For larger projects like extensive deep cleaning or lawn restoration, we may offer payment arrangements on a case-by-case basis. Discuss your needs during the estimate process and we'll work with you to find a solution that fits your budget.

Call us at (407) 912-7928 or fill out our contact form. We'll discuss your needs, schedule a free estimate if needed, and book your service at a convenient time. For recurring services, we'll establish a regular schedule that works for your routine.

Our team arrives on time with all necessary supplies and equipment. We'll do a brief walkthrough to confirm the scope, complete the cleaning systematically, and do a final inspection with you if you're present. We'll secure your home and provide a recap of work completed before leaving.

Standard cleaning for an average home takes 2-4 hours depending on size and condition. Deep cleaning or first-time service may take 4-6 hours. Maintenance cleaning for regular customers is typically faster since the home stays consistently clean between visits.

We request 24-hour notice for cancellations to avoid scheduling conflicts. Same-day cancellations may incur a fee unless due to emergencies or weather conditions. For recurring services, temporary schedule changes can usually be accommodated with advance notice.

Yes, we stand behind all our work with a satisfaction guarantee. If you're not happy with any aspect of our service, call us within 24 hours and we'll return to address the issue at no additional charge. Our customers consistently rate us highly because we don't leave until the job is done right.

Absolutely. ND Cleaning & Lawn Care is fully licensed and carries comprehensive liability insurance to protect both our team and your property. We can provide proof of insurance upon request, and our coverage is updated annually to maintain full protection.

Owner Nerissa Dawkins brings over 34 years of hands-on experience to every job. All team members are trained in proper cleaning techniques, safety procedures, and customer service standards. We're a family-owned business that treats every property like our own home.